Terms of sale

1. Purpose and scope

These terms apply to every order placed with Webfluence, a French SAS with a share capital of 1,000 euros, registered under number 108 613 738 (Antibes), registered office at 47 avenue Pierre Ziller, 06700 Saint-Laurent-du-Var, France (VAT FR87108613738). Any specific condition agreed in writing on a quote prevails, for that order, over these terms.

2. Quotes and orders

Every service starts with a personalized quote, free and without obligation, describing the scope, price and timeline. The order becomes final when the client accepts the quote in writing. Each quote states its own validity period.

Any request outside the scope described in the quote is covered by an additional quote accepted before the work starts: no extra work is ever billed without prior agreement.

3. Pricing and payment

Prices are in euros. The applicable VAT treatment and payment terms (schedule, deposit if any) appear on each quote and each invoice.

Subscriptions (including Adsfluence) carry no time commitment: you can cancel at any time, and each month started is billed in full. Advertising budgets paid to the platforms are separate from the subscription and are paid directly by the client.

4. Timelines and delivery

Timelines run from the receipt of the elements needed for the project (content, access, approvals). A delay caused by waiting for client input extends the schedule accordingly, with no penalty for Webfluence.

Delivery means making the site or agreed deliverables available. The client then has an acceptance phase to report defects, which Webfluence fixes at no extra cost when they fall within the ordered scope.

5. Client collaboration

The client agrees to provide content they hold the rights to (copy, images, logos) and to appoint a contact person able to approve each stage. The client holds Webfluence harmless against any claim related to the content they provide.

6. Intellectual property and deliverables

Once the price is paid in full, the client holds the rights to use the delivered site and the content Webfluence created for them, for their own purposes.

Pre-existing elements (tools, libraries, open source components) remain governed by their own licenses. Webfluence may mention the project in its portfolio unless the client declines in writing; removal is immediate on simple request.

7. Hosting and domain name

Unless the quote says otherwise, hosting and the domain name are purchased by the client, in their own name, from the provider of their choice: they keep full ownership and control. Webfluence can assist with the launch under the conditions described in the quote.

8. Warranties and liability

Webfluence is bound by an obligation of means. Its liability, on all grounds combined, is capped at the amount actually paid by the client for the order concerned. It cannot be held liable for indirect damages (loss of business, revenue or data) or for outages attributable to hosting providers, registrars or third-party platforms.

Search rankings and advertising results depend on algorithms and auctions Webfluence does not control: shared goals are working estimates, not guaranteed results.

9. Cancellation

Subscriptions can be cancelled at any time by simple written notice; cancellation takes effect at the end of the current month, each month started being billed in full. For fixed-price projects, if the client abandons the project, the work completed by that date remains payable.

10. Personal data

The personal data processing related to our services is described in the site's Privacy policy.

11. Governing law and disputes

These terms are governed by French law. In the event of a dispute, the parties first seek an amicable solution; failing that, the dispute is brought before the competent French courts. Should an order nonetheless be placed by a consumer, they would retain all the rights granted by the French consumer code, including free recourse to a consumer mediator; the mediator's details would then be provided on the quote.